Information and Referral Service 607-272-9331Information and Referral
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Welcome to www.211tompkins.org

2-1-1 is now available almost everywhere in Tompkins County!

You can now reach our Information and Referral service (I&R) by dialing 2-1-1 on all Tompkins County land lines as well as Time Warner Cable phones. The following cell phone companies now provide 2-1-1 connectivity in Tompkins County: Sprint, Nextel, AT&T Wireless, T-Mobile, and Verizon Wireless (others will be available soon). Vonage Phone users must subscribe to Vonage's 9-1-1 service in order to be able to call 2-1-1 directly (click here for instructions).

I&R/2-1-1 is confidential, non-partisan, non-judgmental, and non-ideological. 2-1-1 is available 24 hours a day, seven days a week in Tompkins County through our partnership with ABVI Goodwill/2-1-1 Lifeline in Rochester, NY. Please, check out our new 211 Public Service Announcement videos:

Video #1 Video #2


Also, 211 announcement posters are available in a variety of languages.
211 Announcement
211 Aviso [Spanish]
211 [Chinese]
211 [Burmese]
211 [Khmer]
211 [Korean]
211 [Russian]
211 Thông Cáo [Vietnamese]
211 [Arabic]


Information & Referral

Information and Referral Services (I&R) promotes effective service delivery and efficient allocation of community resources by maintaining a database of community information and providing a central telephone information service to bring people in need together with services designed to address that need. Callers are provided with community information or referred to service providers according to their situation.

I&R publishes the Tompkins County Human Services Resource Directory and Community Services Guide. The public can use the online Services Directory, backed by the same database our I&R specialists use to meet our callers' needs. Agencies may also update their records in our I&R database or in VolunteerTompkins through our online Update Form.

If you wish to volunteer for Information & Referral, please visit the I&R Volunteering page, which lists available volunteer positions.

Contact
eMail: iandr@hsctc.org
Hours: Mon-Fri, 8:30am-5pm
Phone: (607) 272-9331
Fax: (607) 273-3002
Address:
Information and Referral
100 West Seneca Street
2nd Floor
Ithaca, NY 14850-4138

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